Refund Policy

Pro Purchase

Pro is sold as a one-time lifetime upgrade for US$99.90. It unlocks full deep-dive articles and supported document downloads for your account.

Refund Window

If the product does not work as described or your Pro access is not activated after payment, contact us within 14 days of purchase so we can fix the issue or review a refund.

Digital Content

Because Pro unlocks digital study content, refunds may be limited after substantial use or document downloads. We will review support requests in good faith.

How to Request Help

Email support@mastersommelier.guide with the account email used for checkout and the approximate purchase time. Do not send full card details.